Terms & Conditions

We are committed to make your shopping experience with us enjoyable. Kindly read through the following terms prior to making your purchase. Through purchasing our products and services would mean that you have acknowledged the following terms, have understood them, and have agreed to abide and adhere to them.

 

  • LittleMsRainbow is unable to amend orders nor combine orders which were separately made after it is placed. Please double check your order details before confirming the order.

 

1. Accurate Address & Contact Number

Delay in delivery and misdelivery of mail items are mainly attributed to incorrect or incomplete addresses. Please provide address clearly and accurately.

 

2. Mailing service:

It will be twice a week on every Tuesday and Friday, do allow your parcel to be reached to you within 1-2 working days. We will take a photo of the item mailed as proof. Mailing is carried out during weekdays, excluding weekends and local public holidays(Singapore).

 

3. Normal Mailing:

Take note that we won't held any  responsibility for any LOST LOCAL MAILS, hence we do recommend REGISTERED MAIL or SMARTPAC.

 

4. Bounced Parcels

  • Customers will be contacted via email should we receive any bounced parcels bearing their name.
  • Cost for re-delivery will be borne by the customer. LIttleMsRainbow will bear the cost of re-delivery if it is deemed as an error on our part. Details regarding the re-delivery will be provided in the email sent to the customer.
  • LittleMsRainbow reserves the right to deny any request to combine the bounced back parcels with any new orders.
  • Any unclaimed bounced back parcels after 30 days grace period will be forfeited.

 

5. Instock

Most of our items are instock unless otherwise stated.

 

6. Pre-order

 Pre-order tends to have pro & cons.

- Pre-order usually tends to have delay at supplier/manufacturer side.

- We will update the status from time to time if there is any delay on the shipment.

- Please only purchase if you can wait as sometimes we are not able to control any external factors on the shipment delayed.

  

7.  Cancellation

We do not allow any cancellation once payment has been made.

 

8. Refunds

Strictly no refund unless if item is out of stock.

 

9. Products

  • Colors of products may differ due to color calibration of individual's computer and it might appear darker in reality due to strong studio lighting used.
  • Measurements provided on each of the products are in maximum stretch. 
    A difference of 0.5-1inch between the item(s) received from what which was provided for in our given measurements may not be considered as a defect.
  • Users are adviced to double check on the product measurements as different design may fit differently.
  • LittleMsRainbow do not offer return or refund if product is not handled as per instructed in product details.

 

Do not hesitate to contact us if you have any doubt. You may drop us an email to littlemsrainbow@outlook.com

Thank you for patronising with LittleMsRainbow.